Sunday, June 22, 2025

Heathrow’s cargo community selects BT’s CCS-UK to improve landside efficiency

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Heathrow Airport Limited | BT’s CCS-UK Advanced Information System (AIS) has been selected by the community to implement its slot booking solution for landside movements.

Ranging from hauliers and forwarders to ground handlers and airlines, Heathrow has brought together those who have a stake in the airport’s cargo operations into a new Cargo Community Steering Committee.

After Heathrow’s cargo community was invited to review several suppliers, BT’s CCS-UK Advanced Information System (AIS) has been selected by the community to implement its slot booking solution for landside movements.

BT brings significant operational understanding and in-depth knowledge of Heathrow’s community and geography, together with integration with its existing customs capabilities.

By implementing AIS across the cargo estate, Heathrow’s cargo community is looking forward to being able to better plan and manage landside traffic flows, increasing the efficiency of pick-ups and drop-offs of time-sensitive cargo and reducing waiting times.

An overall reduction in vehicle movements and congestion is expected, which will be monitored in support of our Heathrow 2.0 sustainability strategy.

Responding to the community’s desire to better provide for trucks arriving from long distances, a new landside truck parking facility is now being trialled, giving vehicles a safe place to wait away from the main cargo estate and incorporating welfare facilities for drivers.

High-quality data remains a core component underpinning the cargo strategy, and we are pleased to be continuing our partnership with Nallian and WorldACD.

James Golding, head of cargo and airline partnerships at Heathrow said: “Together, our new approach to engagement across our cargo community, the implementation of AIS, our truck parking facility trial, and data-led focus will ensure we continue growing Heathrow’s cargo proposition to be fit for the future.”

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