Air cargo technology company CargoAi has announced that its CargMART marketplace can now be accessed through major artificial intelligence platforms, including ChatGPT, Claude and Microsoft Copilot.
The move allows freight forwarders, airlines, general sales agents (GSAs) and logistics providers to interact with live air cargo data directly from AI assistants they already use in their daily operations.
Using the Model Context Protocol (MCP), customers can connect CargoMART to approved AI environments, enabling them to search rates, compare flight options, create shipments, make bookings and track cargo using natural language commands. The platform currently provides booking access to more than 105 airlines and shipment tracking across more than 240 carriers, according to the company.
Air cargo workflows move into AI platforms
CargoAi said the integration reflects a broader shift in the logistics industry, where operational teams are increasingly using AI interfaces as a central point for accessing enterprise systems and managing workflows.
The company believes AI assistants are becoming an orchestration layer for logistics operations, allowing users to complete tasks that previously required multiple systems and applications.
Under the new model, customers can also build their own AI agents capable of searching rates, comparing services, creating shipments and managing bookings on their behalf without requiring specialist software development.
Founder and chief executive Matt Petot said the company was responding to growing demand for more flexible and efficient ways of managing air freight operations.
“As AI adoption accelerates across the industry, teams are looking for flexible ways to build their own workflows using the tools they already use,” he said.
Built on years of AI development
Founded in 2019, CargoAi has positioned itself as an AI-focused technology provider for the air cargo industry. The Singapore-based company says it has spent several years developing AI-driven tools across booking, pricing, quoting and shipment tracking functions.
Chief technology officer François-Xavier Gsell said AI is increasingly becoming the standard interface through which users interact with business systems and operational data.
The company said the latest development extends existing AI capabilities already available through CargoMART, email and messaging platforms.
Industry pushes deeper into automation
The announcement highlights the growing use of artificial intelligence across the global air cargo sector, where airlines, freight forwarders and logistics providers are investing heavily in automation and digitalisation.
Through the new integration, CargoAi customers can access live schedules, compare rates, book cargo capacity and automate routine workflows directly from AI platforms connected to their enterprise systems.
The company said MCP connectivity is available immediately for CargoMART users, enabling businesses to incorporate air cargo intelligence into existing AI-driven workflows without significant additional development.
Digital transformation accelerates in air freight
The integration comes as the air cargo industry continues to modernise processes traditionally reliant on emails, phone calls and manual data entry.
By embedding cargo booking and tracking capabilities into mainstream AI assistants, CargoAi aims to simplify procurement and operational processes while reducing the need for users to switch between multiple systems.
Industry analysts expect similar integrations to become increasingly common as logistics companies seek to improve efficiency, visibility and automation across global supply chains.