cargo.one, the leading digital platform for freight forwarders to buy and sell logistics services, has launched its latest product release, introducing five powerful new capabilities designed to maximize productivity and performance during the industry’s busiest months.
The October Release delivers a comprehensive suite of AI-driven quoting and operational control tools, including enhanced AI-powered quoting, multi-lane tender rate procurement, a unified rate management system, customer-specific pricing rules, and real-time quoting analytics.
Built on cargo.one’s enterprise-grade scalable platform, the release directly addresses the operational challenges freight forwarders face during peak season, when shipment volumes surge, customer expectations rise, and inefficiencies can become costly.
Tackling Peak-Season Challenges with AI and Automation
During peak season, forwarders must respond faster to customers while managing limited capacity and maintaining profitability. Traditional, paper-based workflows often slow operations and limit scalability.
cargo.one’s new tools automate time-consuming quoting and tender processes, freeing up teams to focus on high-value shipments and customer relationships.
Building on its July Release, cargo.one’s AI-powered Quoting now generates complete, ready-to-share customer quotes that closely match expert human rate selections. Teams can review, edit, or send quotes instantly—handling significantly higher volumes without adding staff.
For major tenders and RFPs, the new Tender Feeder feature simplifies multi-lane tender rate procurement by exporting complete rate data in minutes, transforming what typically required several days and cross-team coordination.
Three Enterprise-Grade Features for Operational Control
cargo.one’s release also introduces new enterprise capabilities that bring clarity, consistency, and control to forwarders’ rate management and quoting performance:
- Rate Engine – A unified platform to centralize buy rates, internal product rates, and sell rates, providing a single source of truth across the organization.
- Sales Profiles – Automated rate generation by customer or group, ensuring consistent pricing strategies and margin control.
- Quoting Insights – Real-time analytics on response times, conversion rates, and route performance, allowing forwarders to optimize in real time rather than waiting for post-season reviews.
Customer Feedback and Industry Collaboration
Robert Frei, Global SVP of Freight Forwarding Operations at DP World, said:
“We’re developing in-house tools that deliver more options and faster service to our customers. Partnering with cargo.one allows us to aggregate airline rates directly into our systems, ensuring our quoting tools have access to consistent, high-quality rate information—an essential step in enhancing customer experience.”
Christopher Ziller, Operations Manager, Airfreight at QCS-Quick Cargo Service, added:
“cargo.one’s AI quotes are spot-on — we rarely need to make changes. This saves significant time and allows our team to focus on high-value shipments and business development.”
Setting a New Standard for Digital Freight Operations
Moritz Claussen, Founder and Co-CEO of cargo.one, commented:
“We continue to invest heavily in AI automation, but also in the foundation that enables AI to deliver real value.
The October Release reflects our philosophy that advanced tools are only as good as the data behind them.
By building on our industry-leading rate database, we’re delivering capabilities no one else can match.”
About cargo.one
cargo.one is the leading digital platform for freight forwarders to search, compare, and book air cargo capacity in real time. With integrations to over 50 airlines and advanced digital solutions for rate and tender management, cargo.one empowers logistics companies to boost efficiency, accuracy, and profitability.
For more information, visit www.cargo.one.