DHL Supply Chain has acquired Inmar Supply Chain Solutions, a leading provider of returns solutions for the retail e-commerce sector and a division of Inmar Intelligence. With this acquisition, DHL Supply Chain becomes the largest reverse logistics provider in North America, according to an official announcement.
The deal includes 14 return centers and approximately 800 employees joining DHL Supply Chain, bolstering its North American network, which already spans over 520 warehouses and 52,000 associates. DHL will also expand its reverse logistics offerings to include product remarketing, recall management, and supply chain performance analytics. Inmar Intelligence will retain its pharmaceutical reverse distribution business.
Oscar de Bok, Global CEO of DHL Supply Chain, emphasized the significance of the acquisition:
“DHL Supply Chain’s logistics expertise, combined with Inmar’s returns services and talented workforce, will allow us to deliver unparalleled logistics solutions. Together, we’re building a returns business in North America that offers unmatched capabilities and talent for sustained growth.”
Patrick Kelleher, CEO of DHL Supply Chain North America, highlighted how the acquisition aligns with customer needs:
“This strengthens our ability to offer integrated supply chain solutions, including returns management. By simplifying operations and improving efficiency, we enhance the value delivered to our customers.”
Spencer Baird, CEO of Inmar Intelligence, expressed confidence in the deal:
“DHL’s focus on innovation and customer solutions will build upon the foundation we’ve created. This also enables Inmar Intelligence to focus more deeply on its core businesses, which are rapidly growing.”
The acquisition aligns with DHL’s customer-centric strategy, integrating expertise and resources to tackle complex supply chain challenges. While terms of the deal remain undisclosed, this marks a major step in DHL’s commitment to expanding its reverse logistics capabilities and supporting industry innovation.